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Product Recall Number: 05-023

Why was Beefmaster Explorer Outdoor Gas Grill, Model Number 720-0001 recalled?

As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.

Beefmaster Explorer Outdoor Gas Grill, Model Number 720-0001
Here's product recall specific data for Beefmaster Explorer Outdoor Gas Grill, Model Number 720-0001.

  • Product Recall Number: 05-023

  • Product Safety Warning Number:

  • Date: 2004-10-20

  • Product Safety Warning Date:

  • Name Of Product: Beefmaster Explorer Outdoor Gas Grill, Model Number 720-0001

  • Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Nexgrill Industries Inc., of Walnut, Calif. is voluntarily recalling 10,900 Beefmaster explorer outdoor gas grills (model number 720-0001). As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.Name of product: Beefmaster Explorer Outdoor Gas Grill, Model Number 720-0001Units: 10,900Manufacturer: Nexgrill Industries Inc., of Walnut, Calif.Hazard: As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.Incidents/Injuries: Nexgrill has received two reports of consumers leaving the gas valve on. No injuries or property damage has been reported.Description: This recall involves the Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001. The tabletop grill is made of stainless steel and is used with a disposable propane cylinder, which is purchased separately. Each grill has one main burner and a cooking grid that sits over the burner. Model numbers are located on the back panel of the grill. The brand name "Nexgrill" is on a plate on the grill lid.Sold at: Academy, Bar-B-Que Galore, Crate & Barrel, Home Town and discount department stores nationwide. Crate & Barrel also sold the grills through their catalog and at www.crateandbarrel.com. The grills were sold from January 2002 through June 2003 for about $100.Manufactured in: China.Remedy: Consumers should contact Nexgrill to obtain a free replacement gauge. Consumers can also return the product to the company for installation of the replacement gauge at no charge. In addition, Crate & Barrel customers should contact Crate & Barrel to obtain a free replacement gauge or to make arrangements to return the product to the company for installation of the replacement gauge at no charge.Consumer Contact: Contact Nexgrill toll-free at (800) 913-8999 between 9 a.m. and 5 p.m. PT Monday through Friday or email to info@nexgrill.com. Crate & Barrel customers should contact Crate & Barrel toll-free at (800) 451-8217 between 7 a.m. and 9 p.m. CT daily or at www.crateandbarrel.com.Nexgrill Media Contact: Ms. Christine Hsu, at 909-598-8799.Crate & Barrell Media Contact: Mr. Harvey Silverstone, at (847) 239-6111 or email at hsilverstone@cratebandbarrel.com.

  • Hazard Description: As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: 10900

  • Incidents: Nexgrill has received two reports of consumers leaving the gas valve on. No injuries or property damage has been reported.

  • Remedy: Consumers should contact Nexgrill to obtain a free replacement gauge. Consumers can also return the product to the company for installation of the replacement gauge at no charge. In addition, Crate & Barrel customers should contact Crate & Barrel to obtain a free replacement gauge or to make arrangements to return the product to the company for installation of the replacement gauge at no charge.

  • Sold At: Academy, Bar-B-Que Galore, Crate & Barrel, Home Town and discount department stores nationwide. Crate & Barrel also sold the grills through their catalog and at www.crateandbarrel.com. The grills were sold from January 2002 through June 2003 for about $100.

  • Importers: None Listed

  • Manufacturers: Nexgrill Industries Inc., of Walnut, Calif.

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed