Product Recall Number: 05-004
Why was AC adapters used with notebook personal computers recalled?
The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
Product Recall Number: 05-004
Product Safety Warning Number:
Date: 2004-10-07
Product Safety Warning Date:
Name Of Product: AC adapters used with notebook personal computers
Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Inc., of Round Rock, Texas is voluntarily recalling about 990,000 AC adapters used with notebook personal computers. The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.Name of product: AC adapters used with notebook personal computersUnits: About 990,000Manufacturer: Delta Electronics Inc., of Taipei, TaiwanImporter/Distributor: Dell Inc., of Round Rock, TexasHazard: The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.Incidents/Injuries: Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.Description: The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer:- Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port.- Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station.- Precision: M40The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.Sold through: Dell's website and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.Manufactured in: China and ThailandRemedy: Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.Consumer Contact: Consumer should call Dell at (877)-293-1197 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's website at www.delladapterprogram.com.
Hazard Description: The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 990,000
Incidents: Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.
Remedy: Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.
Sold At: Dell's website and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.
Importers: Dell Inc., of Round Rock, Texas
Manufacturers: Delta Electronics Inc., of Taipei, Taiwan
Distributors: Dell Inc., of Round Rock, Texas
Manufactured In: China and Thailand
Custom Label: None Listed
Custom Field: None Listed