Skip to content

Product Recall Number: 04-577

Why was Freestanding ranges, double ovens, and oven-microwave combinations recalled?

All of the appliances use faulty wiring, which can overheat, melt through the insulation, and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.

Freestanding ranges, double ovens, and oven-microwave combinations
Here's product recall specific data for Freestanding ranges, double ovens, and oven-microwave combinations.

  • Product Recall Number: 04-577

  • Product Safety Warning Number:

  • Date: 2004-08-25

  • Product Safety Warning Date:

  • Name Of Product: Freestanding ranges, double ovens, and oven-microwave combinations

  • Description: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Whirlpool Corp. of Benton Harbor, Mich. is voluntarily recalling 24,500 Freestanding ranges, double ovens, and oven-microwave combinations. All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.Name of product: Freestanding ranges, double ovens, and oven-microwave combinationsUnits: 24,500Manufacturer: Whirlpool Corp. of Benton Harbor, Mich.Hazard: All of the appliances use faulty wiring, which can overheat, melt through the insulation, and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.INCIDENTS/INJURIES: Whirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.Description: The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers:BrandProductModel NumbersSerial Number RangeWhirlpoolOven-microwave combinationGSCXR15 - XR25WhirlpoolDouble wall ovenRBDXR15 - XR25KitchenAidOven-microwave combinationKEHCKEMCXR15 - XR25KitchenAidElectric free standing rangeKERA2KERI2RR15 - RR25The model and serial numbers are located on a label inside the door of the units.Manufactured In: United StatesSold At: Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.Remedy: Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.Consumer Contact: Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.

  • Hazard Description: All of the appliances use faulty wiring, which can overheat, melt through the insulation, and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: 24500

  • Incidents: Whirlpool has received no reports of incidents.

  • Remedy: Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.

  • Sold At: Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.

  • Importers: None Listed

  • Manufacturers: Whirlpool Corp. of Benton Harbor, Mich.

  • Distributors: None Listed

  • Manufactured In: United States

  • Custom Label: None Listed

  • Custom Field: None Listed