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Product Recall Number: 04-572

Why was "10,000 Lux Light Box" recalled?

Overheating around the socket (where the bulb fits into the light box) can result in melted plastic and smoke, posing a possible fire and burn hazard.

"10,000 Lux Light Box"
Here's product recall specific data for "10,000 Lux Light Box".

  • Product Recall Number: 04-572

  • Product Safety Warning Number:

  • Date: 2004-08-10

  • Product Safety Warning Date:

  • Name Of Product: "10,000 Lux Light Box"

  • Description: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), OTT-LITE Technology of Tampa, Florida is voluntarily recalling 226 "10,000 Lux Light Box" units. Overheating around the socket (where the bulb fits into the light box) can result in melted plastic and smoke, posing a possible fire and burn hazard.Name of Product: "10,000 Lux Light Box"Units: 226Manufacturer: OTT-LITE Technology, of Tampa, FloridaRetailer: Natural Options Inc., of Nashotah, Wis.Hazard: Overheating around the socket (where the bulb fits into the light box) can result in melted plastic and smoke, posing a possible fire and burn hazard.Incidents/Injuries: Five customers reported light boxes producing smoke and returned their light boxes with burn marks and melted plastic in the socket area. No injuries or property damage have been reported.Description: The recalled "10,000 Lux Light Box" produces light to simulate natural sunlight. The units, which are white with a translucent, hinged door, measure 24 inches high, 12 ? inches wide, and 3 ? inches deep. Some of the recalled light boxes may have a small label on the top of the unit with the name "Nu-Yu Light." Only the "10,000 Lux Light Box" sold by Natural Options is recalled.Sold at: Natural Options' website and mail order catalog sold the light boxes from November 2002 through June 2004 for about $400.Manufactured In: United StatesRemedy: Consumers should stop using the recalled "10,000 Lux Light Box" immediately, unplug it, and return the product to OTT-LITE Technology for a full refund.Consumer Contact: Call OTT-LITE Technology toll-free at (866) 421-5181 between 9 a.m. and 5:30 p.m. (ET), Monday through Friday or visit the OTT-LITE website at www.ott-lite.com to arrange for return of the product and a full refund.

  • Hazard Description: Overheating around the socket (where the bulb fits into the light box) can result in melted plastic and smoke, posing a possible fire and burn hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Refund

  • Units: 226

  • Incidents: Five customers reported light boxes producing smoke and returned their light boxes with burn marks and melted plastic in the socket area. No injuries or property damage have been reported.

  • Remedy: Consumers should stop using the recalled "10,000 Lux Light Box" immediately, unplug it, and return the product to OTT-LITE Technology for a full refund.

  • Sold At: Natural Options' website and mail order catalog sold the light boxes from November 2002 through June 2004 for about $400.

  • Importers: None Listed

  • Manufacturers: OTT-LITE Technology, of Tampa, Florida

  • Distributors: None Listed

  • Manufactured In: United States

  • Custom Label: Retailer:

  • Custom Field: Natural Options Inc., of Nashotah, Wis.