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Product Recall Number: 04-513

Why was GPS2000 MobilePAL+GPS Safety and Security Phones recalled?

Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.

GPS2000 MobilePAL+GPS Safety and Security Phones
Here's product recall specific data for GPS2000 MobilePAL+GPS Safety and Security Phones.

  • Product Recall Number: 04-513

  • Product Safety Warning Number:

  • Date: 2003-11-17

  • Product Safety Warning Date:

  • Name Of Product: GPS2000 MobilePAL+GPS Safety and Security Phones

  • Description: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), SecureAlert Inc., of Salt Lake City, Utah is voluntarily recalling 1,000 GPS2000 MobilePAL+GPS Safety and Security Phones. Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.Name of Product: GPS2000 MobilePAL+GPS Safety and Security PhonesUnits: 1,000Distributor: SecureAlert Inc., of Salt Lake City, UtahHazard: Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.Incidents/Injuries: SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.Description: This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.Sold At: SecureAlert and private security dealers nationwide from May 2003 through July 2003.Manufactured In: JapanRemedy: Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT) to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.

  • Hazard Description: Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: 1000

  • Incidents: SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.

  • Remedy: Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT) to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.

  • Sold At: SecureAlert and private security dealers nationwide from May 2003 through July 2003.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: SecureAlert Inc., of Salt Lake City, Utah

  • Manufactured In: Japan

  • Custom Label: None Listed

  • Custom Field: None Listed

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