Product Recall Number: 04-211
Why was Lexmark, Dell and IBM Laser Printers recalled?
These printers can short-circuit, posing an electrical shock hazard to consumers.
Product Recall Number: 04-211
Product Safety Warning Number:
Date: 2004-09-06
Product Safety Warning Date:
Name Of Product: Lexmark, Dell and IBM Laser Printers
Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Lexmark International Inc., of Lexington, Ky. is voluntarily recalling 39,431 Lexmark, Dell and IBM Laser Printers. These printers can short-circuit, posing an electrical shock hazard to consumers. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of product: Lexmark, Dell and IBM Laser PrintersUnits: 39,431Manufacturer: Lexmark International Inc., of Lexington, Ky.Hazard: These printers can short-circuit, posing an electrical shock hazard to consumers.Incidents/Injuries: None reported. This recall is being conducted to prevent the possibilities of incidents or injury.Description: The recall includes Lexmark, Dell and IBM brand laser printers. The brand name and model number for the Lexmark and IBM laser printers can be found on the front of the printer. For Dell laser printers, the brand name is on the front of the printer and the model number is inside the front cover. The recall includes the following model numbers: Lexmark E232, E232t, E330, E332n, E332tn; IBM Infoprint 1412, 1412n; Dell 1700 and 1700n.Sold at: These Lexmark printers were sold directly through distributors, and at electronic, office supply and computer stores. IBM printers were sold directly through authorized distributors and resellers and via IBM's website. Dell printers were sold directly through the firm's website. These laser printers were sold from May 2004 through August 2004 for about $200.Manufactured in: ChinaRemedy: Consumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.Consumer Contact: For more information, contact Lexmark website at http://recall.lexmark.com or toll-free at (877) 877-6218 between 9 a.m. and 9 p.m. ET Monday through Friday or between Noon and 6 p.m. ET on Saturday; Dell website at www.1700printer.com or toll-free at Dell (888) 245-3959 between 8 a.m. and 6 p.m. CT Monday through Friday; or IBM website at www.printers.ibm.com or toll-free at (800) 426-7378 anytime.Media Contacts: Julane Hamon, Lexmark International at (859) 232-1536, or jhamon@lexmark.com. Don Canfield, IBM at (303)924-4644 or doncan@us.ibm.com. Jennifer Richard, Dell, at (512) 723-3309 or Jennifer_Richard@dell.com.
Hazard Description: These printers can short-circuit, posing an electrical shock hazard to consumers.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: 39431
Incidents: None reported.
Remedy: Consumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.
Sold At: These Lexmark printers were sold directly through distributors, and at electronic, office supply and computer stores. IBM printers were sold directly through authorized distributors and resellers and via IBM's website. Dell printers were sold directly through the firm's website. These laser printers were sold from May 2004 through August 2004 for about $200.
Importers: None Listed
Manufacturers: Lexmark International Inc., of Lexington, Ky.
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed