Product Recall Number: 04-201
Why was Rechargeable batteries used in 15-inch PowerBook G4 computers recalled?
An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.
Product Recall Number: 04-201
Product Safety Warning Number:
Date: 2004-08-18
Product Safety Warning Date:
Name Of Product: Rechargeable batteries used in 15-inch PowerBook G4 computers
Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Apple Computer Inc., of Cupertino, Calif. is voluntarily recalling about 28,000 rechargeable batteries used in 15-inch PowerBook G4 computers. An internal short can cause the battery cells to overheat, posing a fire hazard to consumers. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of product: Rechargeable batteries used in 15-inch PowerBook G4 computersUnits: About 28,000Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.Battery Manufacturer: LG Chem Ltd., of South KoreaProblem: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.Incidents/Injuries: Apple has received four reports of batteries overheating, though no injuries have been reported.Description: The recalled batteries are used with the 15-inch PowerBook G4 (Aluminum) laptop computer. The batteries, which contain cells manufactured during the last week of December 2003 only, have the model number A1045 and serial numbers that begin with HQ404, HQ405, HQ406, HQ407, or HQ408. The model and serial numbers can be found on a label on the bottom of the battery. The battery is approximately 4 inches long, 3 inches wide, and ? inches tall. No other PowerBook or iBook batteries are involved in this recall.Sold at: National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries from January 2004 through August 2004 for between $2000 and $2600. The batteries also were sold separately for about $130.Assembled in: TaiwanRemedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.Consumer Contact: Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's website at www.apple.com/support/powerbook/batteryexchange.
Hazard Description: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 28,000
Incidents: Apple has received four reports of batteries overheating, though no injuries have been reported.
Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.
Sold At: National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries from January 2004 through August 2004 for between $2000 and $2600. The batteries also were sold separately for about $130.
Importers: None Listed
Manufacturers: LG Chem Ltd., of South Korea (battery)
Distributors: None Listed
Manufactured In: Taiwan
Custom Label: None Listed
Custom Field: None Listed