Product Recall Number: 04-178
Why was Wall Plug Ethernet Bridge recalled?
The plastic housing on these units can detach, posing a shock hazard.
Product Recall Number: 04-178
Product Safety Warning Number:
Date: 2004-07-13
Product Safety Warning Date:
Name Of Product: Wall Plug Ethernet Bridge
Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), NETGEAR Inc., of Santa Clara, Calif. is voluntarily recalling about 53,500 Wall Plug Ethernet Bridges. The plastic housing on these units can detach, posing a shock hazard. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of product: Wall Plug Ethernet BridgeUnits: About 53,500 unitsManufacturer: NETGEAR Inc., of Santa Clara, Calif.Hazard: The plastic housing on these units can detach, posing a shock hazard.Incidents/Injuries: NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.Description: The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.Sold at: Various electronics stores, websites, and through the NETGEAR website from February 2003 through May 2004 for between $50 and $80.Manufactured in: ChinaRemedy: Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit when affixed will ensure that the plastic housing will not become loose or separated.Consumer Contact: Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.
Hazard Description: The plastic housing on these units can detach, posing a shock hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 53,500
Incidents: NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.
Remedy: Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit when affixed will ensure that the plastic housing will not become loose or separated.
Sold At: Various electronics stores, websites, and through the NETGEAR website from February 2003 through May 2004 for between $50 and $80.
Importers: None Listed
Manufacturers: NETGEAR Inc., of Santa Clara, Calif.
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed