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Product Recall Number: 04-143

Why was OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines) recalled?

The fax machines may incur a mechanical malfunction, posing a shock hazard to users.

OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines)
Here's product recall specific data for OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines).

  • Product Recall Number: 04-143

  • Product Safety Warning Number:

  • Date: 2004-05-25

  • Product Safety Warning Date:

  • Name Of Product: OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines)

  • Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Oki Data Americas Inc., of Mt. Laurel, N.J., is voluntarily recalling 1,000 OKIFAX 5780, 5980, 5980DL and Konica 9880 Facsimile machines. The fax machines may incur a mechanical malfunction, posing a shock hazard to users.Name of product: OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines)Units: 1,000Manufacturer: Oki Data Americas Inc., of Mt. Laurel, N.J.Hazard: The fax machines may incur a mechanical malfunction, posing a shock hazard to users.Incidents/Injuries: Oki Data has not received any reports of incidents. This recall is being conducted to prevent the possibility of injuries.Description: The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.Sold by: Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines between October 2003 and February 2004 for between $2,800 and $4,000 (depending on the model).Manufactured in: ThailandRemedy: Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.Consumer Contact: Consumers can call Oki Data toll-free at (877) 654- 6364 or log on to www.okidata.com for more information.Media Contact: Oki Data Media Contact: Susan Kirvan (856) 222-7258.

  • Hazard Description: The fax machines may incur a mechanical malfunction, posing a shock hazard to users.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: 1000

  • Incidents: Oki Data has not received any reports of incidents.

  • Remedy: Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.

  • Sold At: Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines between October 2003 and February 2004 for between $2,800 and $4,000 (depending on the model).

  • Importers: None Listed

  • Manufacturers: Oki Data Americas Inc., of Mt. Laurel, N.J.

  • Distributors: None Listed

  • Manufactured In: Thailand

  • Custom Label: None Listed

  • Custom Field: None Listed