Product Recall Number: 03-181
Why was "OnQ" Telephone Line-Sharing Devices recalled?
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Product Recall Number: 03-181
Product Safety Warning Number:
Date: 2003-09-09
Product Safety Warning Date:
Name Of Product: "OnQ" Telephone Line-Sharing Devices
Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), OnQ Technologies, of Middletown, Pa., is voluntarily recalling 3,000 "OnQ" Telephone Line-Sharing Devices. A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.Name of product: "OnQ" Telephone Line-Sharing DevicesUnits: 3,000Manufacturer: OnQ Technologies, of Middletown, Pa.Hazard: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.Incidents/Injuries: None reported.Description: The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.Sold at: Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.Manufactured in: United StatesRemedy: Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.Consumer Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com.
Hazard Description: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: 3000
Incidents: None reported.
Remedy: Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.
Sold At: Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.
Importers: None Listed
Manufacturers: OnQ Technologies, of Middletown, Pa.
Distributors: None Listed
Manufactured In: United States
Custom Label: None Listed
Custom Field: None Listed