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Product Recall Number: 02-534

Why was Electronic door locks recalled?

In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.

Electronic door locks
Here's product recall specific data for Electronic door locks.

  • Product Recall Number: 02-534

  • Product Safety Warning Number:

  • Date: 2002-05-05

  • Product Safety Warning Date:

  • Name Of Product: Electronic door locks

  • Description: PRODUCT: Door Locks - Best Lock Corp., d/b/a/ Best Access Systems, of Indianapolis, Ind., is voluntarily recalling about 8,000 electronic door locks. The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V (Magstrip and Smartcard versions) cylindrical and mortise electronic door lock products are often installed in college and university dormitories, schools and hospitals. The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V products were sold directly or through authorized distributors to the commercial and industrial markets between 2000 and December 2001.PROBLEM: In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.INCIDENTS/INJURIES: CPSC and Best Lock have not received any reports of incidents. This recall is being conducted to make sure that products installed in fire-rated applications meet industry standards.WHAT TO DO: Customers will be contacted directly by Best Access Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire rated applications will be modified or replaced. For more information, call Best Access Systems at (800) 479-9087, between 8:00 am to 5:00 pm EST Monday through Friday, or visit Best's website at www.bestaccess.com. For a detailed description and picture of the products, see Best's website.

  • Hazard Description: In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace, Repair

  • Units: About 8,000

  • Incidents: CPSC and Best Lock have not received any reports of incidents.

  • Remedy: Customers will be contacted directly by Best Access Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire rated applications will be modified or replaced.

  • Sold At: The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V products were sold directly or through authorized distributors to the commercial and industrial markets between 2000 and December 2001.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: None Listed

  • Custom Label: None Listed

  • Custom Field: None Listed

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