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Product Recall Number: 02-512

Why was Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units recalled?

The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.

Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units
Here's product recall specific data for Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units.

  • Product Recall Number: 02-512

  • Product Safety Warning Number:

  • Date: 2001-12-16

  • Product Safety Warning Date:

  • Name Of Product: Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units

  • Description: PRODUCT: Power Supply - Next Level Communications of Rohnert Park, CA, is voluntarily recalling about 46,000 power supplies manufactured by PowDec Technologies, Inc. These power supplies are used with Next Level ADSL/VDSL ETHERset (modem) units, which provide high-speed internet access. They have a black plastic housing and are 2.5 inches wide, 2.75 inches high, and 1.5 inches deep. The name "PowDec" and the model "WP12303N" are located on a label on the back of the housing. The recalled power supplies were provided for use with Next Level ADSL/VDSL ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B. ADSL/VDSL ETHERsets with a recalled power supply were sold nationwide from February 1999 to May 2001 for a suggested retail price between $225 and $250. PROBLEM: The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard. INCIDENTS/INJURIES: There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported. WHAT TO DO: Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday, to request a replacement power supply.

  • Hazard Description: The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 46,000

  • Incidents: There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.

  • Remedy: Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday, to request a replacement power supply.

  • Sold At: None Listed

  • Importers: None Listed

  • Manufacturers: PowDec Technologies, Inc.

  • Distributors: None Listed

  • Manufactured In: None Listed

  • Custom Label: None Listed

  • Custom Field: None Listed