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Product Recall Number: 02-162

Why was Ziotek brand extension cords recalled?

The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.

Ziotek brand extension cords
Here's product recall specific data for Ziotek brand extension cords.

  • Product Recall Number: 02-162

  • Product Safety Warning Number:

  • Date: 2002-05-15

  • Product Safety Warning Date:

  • Name Of Product: Ziotek brand extension cords

  • Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), E-filliate Inc., of Rancho Cordova, Calif., is voluntarily recalling about 30,000 extension cords. The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.E-filliate has received one report of reverse polarity, though no one has been injured.The recalled Ziotek brand extension cords are black and about one to two feet long. The letters "MSL" are imprinted on the cord's three-pronged plug. The single-receptacle cords have the website, www.ziotek.com, printed on the cord; while the double-receptacle cords have the name "ZIO TEK" printed on the splitter. These extension cords were manufactured in China."Cyberguys" catalogs and the "Cyberguys" website (www.cyberguys.com) sold the extension cords nationwide from January 2002 through March 2002 for between $2 and $3.Consumers should unplug the cords immediately and call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday to receive a prepaid shipping label to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product. Consumers can visit www.cyberguys.com for information.Cords that have the letters "MSL" imprinted on the plug, but which also have a yellow "QC" label wrapped around the cord, are not included in this recall.

  • Hazard Description: The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Refund, Replace

  • Units: About 30,000

  • Incidents: E-filliate has received one report of reverse polarity, though no one has been injured.

  • Remedy: Consumers should unplug the cords immediately and call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday to receive a prepaid shipping label to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product.

  • Sold At: "Cyberguys" catalogs and the "Cyberguys" website (www.cyberguys.com) sold the extension cords nationwide from January 2002 through March 2002 for between $2 and $3.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed