Product Recall Number: 02-018
Why was Microwave-hood combinations sold under the Whirlpool®, KitchenAid® and Kenmore® brand names recalled?
These units can overheat and catch fire.
Product Recall Number: 02-018
Product Safety Warning Number:
Date: 2001-10-15
Product Safety Warning Date:
Name Of Product: Microwave-hood combinations sold under the Whirlpool®, KitchenAid® and Kenmore® brand names
Description: WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Whirlpool Corp., of Benton Harbor, Mich., is voluntarily recalling about 1.8 million microwave-hood combinations. These units can overheat and catch fire.Whirlpool has received seven reports of fires involving these microwave-hood combinations. These incidents have resulted in extensive property damage. No injuries have been reported.These are microwave oven and exhaust fan hood combination units that are installed above ranges. They were sold under the Whirlpool®, KitchenAid® and Kenmore® brand names. They have serial numbers that begin with XC. Open the door to locate the serial and model numbers. Department, electronics, home and appliance stores, as well as builders and remodelers, sold the microwave-hood combinations nationwide from January 1998 through September 2001 for between $249 and $749.Consumers with recalled microwave-hood combinations should immediately stop using them and disconnect the units by unplugging them. Consumers can call Whirlpool Corp. for a free repair. Consumers can contact Whirlpool at (800) 785-8897 anytime. Consumers also can visit Whirlpool's website at www.whirlpool.com. Consumers should have the model and serial number of their unit available when they call or visit the website.Whirlpool has developed a new "Consumer In-Home Service Repair Information" Pamphlet (pdf format). This pamphlet will provide consumers with detailed information concerning the cause of the fires and what the in-home repair will entail.Countertop microwaves are not included in this recall.
Hazard Description: These units can overheat and catch fire.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 1.8 million
Incidents: Whirlpool has received seven reports of fires involving these microwave-hood combinations. These incidents have resulted in extensive property damage. No injuries have been reported.
Remedy: Consumers with recalled microwave-hood combinations should immediately stop using them and disconnect the units by unplugging them. Consumers can call Whirlpool Corp. for a free repair. Consumers can contact Whirlpool at (800) 785-8897 anytime. Consumers also can visit Whirlpool's website at www.whirlpool.com. Consumers should have the model and serial number of their unit available when they call or visit the website.
Sold At: Department, electronics, home and appliance stores, as well as builders and remodelers, sold the microwave-hood combinations nationwide from January 1998 through September 2001 for between $249 and $749.
Importers: None Listed
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: None Listed
Custom Label: None Listed
Custom Field: None Listed