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Product Recall Number: 02-017

Why was Power adapters used with certain Cisco ADSL Routers recalled?

The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

Power adapters used with certain Cisco ADSL Routers
Here's product recall specific data for Power adapters used with certain Cisco ADSL Routers.

  • Product Recall Number: 02-017

  • Product Safety Warning Number:

  • Date: 2001-10-15

  • Product Safety Warning Date:

  • Name Of Product: Power adapters used with certain Cisco ADSL Routers

  • Description: WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Cisco Systems Inc., of San Jose, Calif., is voluntarily recalling about 95,000 power adapters for replacement. These power adapters are used with certain Cisco Asymmetric Digital Subscriber Line (ADSL) Routers. The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers:Cisco 827Cisco 827-4VCisco 826Cisco SOHO77Cisco SOHO77-50Cisco 827-EURService providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement. For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com.

  • Hazard Description: The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: None Listed

  • Units: About 95,000

  • Incidents: Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.

  • Remedy: Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

  • Sold At: Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: None Listed

  • Custom Label: None Listed

  • Custom Field: None Listed

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