Product Recall Number: 01-231
Why was Tilt latches on Andersen 200 Series Tilt-Wash Double-Hung Windows recalled?
The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.
Product Recall Number: 01-231
Product Safety Warning Number:
Date: 2001-09-12
Product Safety Warning Date:
Name Of Product: Tilt latches on Andersen 200 Series Tilt-Wash Double-Hung Windows
Description: WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Andersen Corporation, of Bayport, Minn., is voluntarily recalling for in-home repair tilt latches on about 400,000 windows. The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.Andersen has received 11 reports of the latches unexpectedly opening. There have been no reports of injuries.This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen "A/W" logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C).The majority of windows were installed by home builders in the construction of new homes. Independent dealers and home centers nationwide also sold these windows to contractors between May 2000 through August 2001.Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday, to schedule a free in-home repair with an Andersen service technician. Consumers also can log-on to the Andersen website at www.andersenwindows.com. Parents should ensure that children do not operate the window until the latches have been replaced.This recall does not apply to Andersen® Builder's Select™ or any other Andersen® products.
Hazard Description: The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 400,000
Incidents: Andersen has received 11 reports of the latches unexpectedly opening. There have been no reports of injuries.
Remedy: Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday, to schedule a free in-home repair with an Andersen service technician.
Sold At: The majority of windows were installed by home builders in the construction of new homes. Independent dealers and home centers nationwide also sold these windows to contractors between May 2000 through August 2001.
Importers: None Listed
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: None Listed
Custom Label: None Listed
Custom Field: None Listed