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Product Recall Number: 01-085

Why was AquaStar natural gas water heaters recalled?

The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.

AquaStar natural gas water heaters
Here's product recall specific data for AquaStar natural gas water heaters.

  • Product Recall Number: 01-085

  • Product Safety Warning Number:

  • Date: 2001-02-14

  • Product Safety Warning Date:

  • Name Of Product: AquaStar natural gas water heaters

  • Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Controlled Energy Corporation (CEC), of Waitsfield, Vt., is recalling about 320 AquaStar natural gas water heaters. The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.CPSC and Controlled Energy have received reports of two deaths and two injuries in Manitoba, Canada, reportedly caused by the release of carbon monoxide from the water heater.The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.The water heaters were sold nationwide through plumbing supply stores and plumbing contractors from March 1997 to January 2001, for about $440, plus installation.Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation toll-free at (800) 642-3111 between 8:30 a.m. and 7 p.m. ET Monday through Friday. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.

  • Hazard Description: The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 320

  • Incidents: CPSC and Controlled Energy have received reports of two deaths and two injuries in Manitoba, Canada, reportedly caused by the release of carbon monoxide from the water heater.

  • Remedy: Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation toll-free at (800) 642-3111 between 8:30 a.m. and 7 p.m. ET Monday through Friday. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.

  • Sold At: The water heaters were sold nationwide through plumbing supply stores and plumbing contractors from March 1997 to January 2001, for about $440, plus installation.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: None Listed

  • Custom Label: None Listed

  • Custom Field: None Listed