Every recall we track for Genuine Scooters, LLC — 2 in all — plus the complaints and injury reports the public filed about them.
Genuine Scooters recalls 2022 NIU MQiGT EVO scooters due to excessive handlebar vibration causing crash risk. Owners must stop using until repaired or refunded.
Complaints and injury reports the public filed with federal agencies, linked to Genuine Scooters, LLC’s recalls — unedited excerpts.
At higher speeds including over 40 mph the handlebars vibrate excessively requiring holding it with both hands, and being difficult to safely signal with my arms if sometimes needed. It is difficult to drive without both hands firmly holding onto the handlebar…
The throttle has become unpredictable at best. First a check engine light and error 142 code appeared, then the throttle issues began. Sometimes the scooter wouldn't move at all, sometimes the throttle only works at the halfway point, and worst is at times t…
My NIU NQI GTS Pro has the same problem that the NIU EVOs were recalled for. One or both batteries will suddenly turn off causing a drop in speed. I am confident this is a firmware problem. This is a major safety concern. I believe the GTS Pros need to also be…
